We believe our commitment to your success is best reflected in the long lasting relationships we have developed with our clients. Their stories best reflect the service and value we strive to bring to our clients.
I think it was a great find to discover them 20 years ago. Our commitment to excellence and quality in the medical field matches theirs in the area of accounting. We share the same ideas and values about quality.
Based on our history and the other companies I have sent to them, they have a real concern for your organization and make it a personal relationship. It is almost like having hired an in-house accountant.
I appreciate their promptness, efficiency and accuracy of work. We can call anytime and get answers in a couple of hours. They know our organization inside and out and are able to give me exact information on payroll to fiscal year end to auditing to pension issues – you name it. They have all our bases covered. OT is a phenomenal group of people. They have specialists in all areas and work as a real team to help us.
Sometimes there is new staff, but it has been easy to work with a new person; it doesn’t feel like we are getting new kids on the block. Olsen Thielen provides continuity, and the project manager is just an email away.
I have always felt like Olsen Thielen was a partner and not just an accounting firm. They are all part of the team.
I have worked other places where I had to tell the auditors about the industry and bring them up to speed on accounting. Olsen Thielen brings me up to speed, and their expertise helps us in more ways than just accounting. They relieve us from producing reports and information already available from them. I value their familiarity with our company; their recommendations are always in proper context.